FERLI, Ossi; ALFAJRI, Ilham Wahyu. Bank Financial Performance in Indonesia: Customer Assisted and Customer Transparent. Jurnal Manajemen Strategi dan Aplikasi Bisnis, [S. l.], v. 3, n. 2, p. 85–96, 2020. Disponível em: https://ejournal.imperiuminstitute.org/index.php/JMSAB/article/view/191. Acesso em: 11 jun. 2026.